Refund Policy

We understand that situations may arise, and we are committed to providing a seamless experience for our customers. If, for any reason, you wish to request a refund within the first 24 to 48 hours of your purchase, please follow the steps outlined below:

  1. Refund Request Email: Send an email to our dedicated support team at [email address] with the subject line "Refund Request" within 24 to 48 hours of your initial purchase.

  2. Include Necessary Information: In your email, kindly provide the following details:

    • Your full name
    • Date of purchase
    • Transaction ID or order number
    • A brief explanation of the reason for the refund request
  3. Acknowledgment: Our support team will acknowledge your refund request within 24 hours of receiving your email. Please note that requests made outside the specified timeframe may not be eligible for a refund.

  4. Review Process: Our team will carefully review your request and the provided information. If additional details are required, we may contact you for clarification.

  5. Refund Decision: Once the review is complete, we will promptly notify you of our decision regarding your refund request. If approved, the refund process will be initiated.

  6. Refund Processing Time: Please allow 2 business days for the refund to be processed and reflected in your account. The exact timeframe may vary depending on your payment method.

  7. Communication: You will be kept informed at each step of the process. If, for any reason, your refund request is denied, a detailed explanation will be provided.

Please note that this refund policy is applicable only within the specified 24 to 48-hour window after the purchase. Requests made after this period may not be eligible for a refund. Additionally, the eligibility for a refund is subject to our terms and conditions.

We appreciate your understanding and cooperation. Should you have any further questions or concerns, do not hesitate to contact our support team at Rishtokasangam.com@gmail.com .

Thank you for choosing Rishtokasangam.com .

Sincerely,

Rishtokasangam.com

Refund Policy Manager